PRIVACY POLICY

Respecting the privacy rights of our customers is very important to us. We are committed to complying with the General Data Protection Regulation 2016/679 and the Data Protection Act 2018. This privacy policy explains how we collect, store and use personal data about you when you visit our websites (omgdelites.com) and our mobile, tablet and other applications. This policy applies to all our sites regardless of how they are made available to you or accessed by you.

Please read this privacy policy carefully before you start using our Sites, as this policy will apply to your use of our Sites.

If you do not want your data to be used as set out in this privacy policy, you should not use our Sites.

Your use of our Sites, including any orders you place, is governed by our Terms and Conditions and our Cookie Policy. Please take the time to read these, as they include important terms which apply to you.

 

INFORMATION ABOUT US

Our Sites are operated by OMG Delites (“we“, “our” or “us“). We are registered in England under company number 10350318 at 187a Dickenson Rd, Manchester M13 0YN. You can contact us using our contact form. Our VAT number is 267 4852 65.

Google LLC is not a sponsor of, nor is it responsible for, any promotional offers within our play store application.

 

WHAT INFORMATION DO WE COLLECT AND WHY DO WE COLLECT IT?

When you visit our Sites, we may collect:

Information such as your computer’s IP address, browser type and version and anonymous information collected from cookies when you are browsing our Sites. We collect this information to help us understand how to improve our services and our Sites and to ensure that the content on our Sites is presented to you in an effective manner. We have a legitimate interest for this processing: to ensure that our Site is operating effectively and to provide you with a great service. We will store this personal information for 6 months; and

Personal information such as your name, address, telephone number and email address as provided by you when you register to OMG or place an order with us. We collect this information for the following reasons:

• To process your order when you place an order through our sites. We collect this information and share it with our Stores to process your order. If you fail to provide us with the information that we request, then you may not be able to place an order via our Sites. We have a legitimate interest to collect this information: to process your order and provide our services to you. We will store your name, email address and telephone number for 13 months and we will store your address details for 24 months. We engage third party processors to process the payment of your order online. If you consent to them doing so, the third party processors may store your payment card details to speed up your transaction time. If you want to change your account settings, please login to your account and following the instructions provided;

 

• For product development (for example, call backs for feedback on new products), for statistical, market research, testing and survey purposes, to notify you about changes to our Sites or our services. We have a legitimate interest to collect this information: to continue to improve the services we and our Franchisees provide to you. We will store this personal information for 24 months however, if you have not placed an order for 13 months, we will automatically anonymise your personal data; and

 

• To ensure you receive marketing and offers that are of most interest and relevance to you. To help us achieve this, we may share your data with third party analytics companies to understand your purchasing options. We have a legitimate interest to collect this information: to get to know your preferences and to personalise our offers to you to improve the marketing you receive from us. We will store this personal information for 24 months, however, if you have not placed an order for 13 months, we will automatically anonymise your personal data and you shall receive no further direct marketing from us. You can opt out of this processing at any time.

 

DIRECT MARKETING

When you place an order on our Sites, we will send you occasional direct marketing via email and SMS about similar products and services. We have a legitimate interest in sending you this marketing: to promote our products and services to our customers and to make sure you are aware of the best offers and deals available.

Can I stop receiving direct marketing?

Yes! You are always free to unsubscribe from direct marketing at any time; this will never have an impact on our commitment to provide you with great service and a quality product. To withdraw consent to marketing,  you can always unsubscribe. We will stop sending you marketing messages as soon as possible but, in any event, will do so no later than 30 days from your request.

 

WHO DO WE SHARE YOUR INFORMATION WITH?

We may share your personal information with data matching, data analysis or direct marketing companies to perform services on our behalf (such as, for example, Google, Facebook and WordPress) who will only be permitted to use your personal information for the purpose of performing that particular function strictly in accordance with our instructions and not for any other purpose. Please see “What information do we collect and why do we collect it?” above for further information.

We may share your personal information with the OMG staff in accordance with our joint controller statement.

We may also share your personal information with a purchaser or a potential purchaser of our business. We have a legitimate interest to do this: to assist with the sale or potential sale of our business.

In some circumstances, we may have to disclose your personal information by law, because a court or the police or other legal or regulatory enforcement agency has asked us for it.

We require all third parties that we work with to treat your personal information as confidential and to fully comply with all applicable UK and Ireland data protection and consumer legislation.

 

WHERE DO WE STORE YOUR PERSONAL DATA?

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our Sites and any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All information you provide to us is stored on our secure servers. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and corporate policies to safeguard and secure the information we receive.

 

YOUR RIGHTS

You have a right to request access to or rectification of your personal data which we hold about you. You also have a right to erase your personal data, to restrict the processing of your personal data and the right to receive your personal data that you have provided to us and to transit such personal data to another data controller

 

LINKING

We may link to other websites or use plugins (within our site) which are not within our control. Once you have left our sites, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 

CHANGES TO OUR PRIVACY POLICY

Any changes we make to this Privacy Policy will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

HOW TO CONTACT US

If you have any questions about our Privacy Policy, please contact the manager  at OMG Delites, 187a Dickenson Rd, Manchester M13 0YN or via email to admin@omgdelites.uk